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CUSTOMER SERVICE

Distributor activity is articulated between a combination of product intelligence and service efficiency.

The needs of our customers are what lead us to identify the ideal solutions. This is the excellence model that makes Acmei stand out.

SERVICES

ACMEI is a partner able to guarantee an integrated, technologically advanced product range through:

Consulting: staff trained to support the customer in choosing the most suitable products and to develop estimations for technical solutions from a problem-solving perspective.

Assortment: wide product range and guaranteed availability, key factors ensured by proper procurement policy and optimised logistics in a large storage area.

Order transmission: telephone/fax, dedicated sales points, representatives and e-commerce are the main instruments used to place and forward orders

Deliveries: punctuality and rapidity of shipments with every day deliveries are part of the business policy.

After sales care: to protect the buyer, a returns office ​​is dedicated to the management of product warranties.

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